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ABSTRACTION
Elisabeth Tretenhahn
Sandra Täubl

Schnirchgasse 12,
1030 Vienna,
Austria

Phone: 0043 670 / 184 33 39
E-mail: design@abstraction.at

EU dispute resolution

In accordance with the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation), we would like to inform you about the online dispute resolution platform (ODR platform).
Consumers have the opportunity to submit complaints to the European Commission’s online dispute resolution platform at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE. You will find the necessary contact details above in our legal notice.

However, we would like to point out that we are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

All texts are protected by copyright.

Information acc. § Section 19 (3) AStG

Alternative Dispute Resolution Act – Online stores

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.